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Our Projects, Partnerships & Previous Funding
Care To Listen has a strong track record of delivering accessible, high-quality mental health and wellbeing services in Croydon, working alongside statutory organisations, local authorities and community partners.
Over the years, we have successfully delivered commissioned projects and collaborative initiatives designed to address unmet mental health needs, reduce barriers to accessing support and improve the wellbeing of individuals and communities.
Our experience includes the delivery of NHS-commissioned services, borough-wide community partnerships and specialist therapeutic support for asylum seekers and refugees.
Croydon Talking Therapies | South London and Maudsley NHS Foundation Trust
(2018 to 2025)
Care To Listen held a funding contract with South London and Maudsley NHS Foundation Trust (SLAM) to deliver Croydon Talking Therapies across the Croydon borough. We were also commissioned to deliver a Multi-Ethnic Counselling Service, improving access to culturally appropriate support for Croydon's diverse communities.
As part of this service, we recruited counsellors to deliver therapy in clients' own languages, rather than relying on interpreters. This helped reduce language barriers and enabled more accessible, culturally sensitive support.
We provided time-limited psychological therapies and counselling to residents experiencing mental health difficulties, including anxiety and depression, with clients typically receiving 6-8 sessions.
Throughout the 7-year partnership, we worked closely with the NHS clinical team, receiving training in NHS reporting systems, providing regular statistics and attending ongoing performance reviews. This gave us valuable experience of NHS procedures, clinical standards, contractual requirements and partnership working.
The contract demonstrated our ability to deliver commissioned mental health services, meet reporting and quality requirements, and develop inclusive services that respond to the needs of local communities. We managed significant levels of commissioned funding over the 7-year period, which Care To Listen administered responsibly, ethically and transparently, ensuring funds were used appropriately to deliver the agreed services and meet contractual obligations.
Counselling in the Community | London Borough of Croydon
2025 to Present
In partnership with the London Borough of Croydon and four other like-minded voluntary and community sector organisations, Care To Listen is working collaboratively to address gaps in mental health and wellbeing provision for Croydon residents. We have received funding for a year's project in April 2025 which was recommissioned in April 2026.
The partnership brings together the knowledge, experience and strengths of local organisations to improve access to support, particularly for individuals and communities who may experience barriers to traditional mental health services.
Through a collaborative, community-led approach, the project aims to provide more accessible and inclusive support, strengthen local connections and respond to the diverse needs of Croydon's communities.
Care To Listen continues to develop its work with people from minority ethnic backgrounds who may benefit from counselling in their own language or from working with a culturally aware counsellor who understands their experiences and background.
We have built strong relationships with local organisations, including Croydon Refugee Day Centre, Croydon Vineyard and The Croydon Sickle Cell and Thalassaemia Centre, helping us strengthen community connections, improve awareness of our services and reach individuals who may otherwise face barriers to accessing support.
Therapeutic Support for Asylum Seekers and Refugees | Home Office
2026 to Present
Care To Listen has recently received funding to deliver a new therapeutic support project in partnership with the Home Office, providing mental health and emotional wellbeing support to residents across 5 asylum seeker and refugee hotels in Croydon.
The project recognises the significant emotional and psychological challenges that can accompany displacement, forced migration, uncertainty and seeking asylum.
Through accessible, culturally sensitive and trauma-informed therapeutic support, we aim to create safe spaces where individuals can access emotional support and improve their wellbeing.
This work reflects our ongoing commitment to reaching underserved communities and ensuring that people experiencing some of life's most challenging circumstances are not excluded from accessing mental health support.
We hope to continue this project into 2027
Lives Not Knives
2021, 2023, 2024.
Care To Listen partnered with Lives Not Knives (LNK), a Croydon-based, youth-led charity dedicated to preventing knife crime, serious youth violence and anti-social behaviour. Through this partnership, we provided counselling support to mentors working directly with young people affected by knife crime and youth violence.
We have supported their organisation several times in the past, offering sessional support when they need it, a contract and project that is tailored to their needs as a fellow charity.
Recognising the emotional demands of supporting vulnerable young people, our service offered mentors a confidential space to explore their own experiences, manage the challenges of their roles and look after their emotional wellbeing. This project reflects our commitment to supporting not only individuals directly affected by difficult circumstances, but also the wider networks of professionals and mentors working to create positive change within our communities.